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The power of detail in story

27.02.2012

As the Australian government is embroiled in a tustle for leadership, it’s been interesting to watch the two contenders battle it out to get their stories across.

Listening to a radio interview with Kevin Rudd, our ex Foreign Minister (and ex PM…but that’s another story!)..I was reminded of the power of small details to make a story believable. And make it stick. He was asked about a meeting he had with journalists a while back in a place called The Stag Hotel. The venue was just a mention in the interviewer’s question but Rudd seized on the possible interpretations that a listening audience might make. He wanted to clarify that the hotel was not a macho watering hole but a respected venue that often hosts government events. He drew a picture of the hotel for the listeners and suddenly we had context for the question; good details of time and place.

Next he went on to describe exactly a meeting with journalists that without the detail, appeared covert and planned. Rudd gave a discursive answer to the challenge from the journalist that he had met with the journos to make fun of the PM’s speech.The story went like this. He explained that a group of journos were gathered at a table, sharing a drink after a speech by the Prime Minister, Julia Gillard.  Rudd took his time to convey the mood at the table and the conversation already in place and so created context for what happened next. He then described where he was in relation to the group.  He described his path from the venue, that he was walking along a concourse with his advisors when he was stopped by the journos and invited to join the lively discussion.

In that spirit of an already amusing conversation, he said he contributed his own take on the speech which then became part of a bigger conversation. And was exaggerated.

Rudd’s attention to  detail around how the meeting took place, resonated with me and invited understanding. We have all been in situations where we have become participants in an existing conversation with a direction and tone all its own.

It was a deft and persuasive answer to a limited and pointed question. The story insisted that reality is always more complex than might first appear.

Rudd used only clear and conversational language, consistently stopping to include the interviewer and call on the interviewer’s own experiences of situations like these.

Rudd may not win first place in the leadership battle today but he consistently takes the gold for  story: he las learnt not to avoid questions with defensive politic gobbledegook but to use story to provide details to create a context that is human, believable and resonant. Incidentally, Rudd has over one million Twitter followers, so he’s obviously reaching his audience!

:-)

Don’t forget that I am launching my new story consultancy The Story Doctor on March 14th and from that date, I’ll be blogging from there! New twitter handle is @StoryDr and web address www.storydoctor.com.au. Sign up now on that page for our blog feed and news of good story practice around the globe. Join me!

Posted by Moya . Categories: Merely Moya

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Vegemite: a lesson in brand story chutzpah!

07.02.2012

How’s this for a perfect example of a brand connecting with and celebrating a bigger story.

Down under, we celebrate Australia Day on January 26 with a national holiday. This year,  I was eating breakfast and doing a bit of lazy jar reading (as you do!) when I noticed this message on the Vegemite label. (For the uninitiated,  Vegemite is an iconic Australian breakfast spread)

Didn’t have a clue what they meant but duly, turned the jar and saw this…

I hadn’t even noticed the change in label when I’d picked that jar off the shelf. (It normally looks like this..)

And baboom, I got it. Big smile, big connections: both for my history  with this brand as an Aussie and for the sheer, wonderful chutzpah of a lowly breakfast spread hitching a ride on the good feelings and memories that come with a national  holiday.

Love that. And love the witty tagline Australia: Proudly made from Vegemite since 1923)

I posted these pics with my Aussie Day greetings to all my pals and connections: effortless marketing I say!

Happy breakfast all!

By the way, don’t forget that I am launching my new story consultancy The Story Doctor on March 14th and I’ll be blogging from there! New twitter handle is @StoryDr and web address www.storydoctor.com.au. Join me!

Posted by Moya . Categories: Merely Moya

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Brand human: great design builds brand story

18.04.2011

Not long ago, Clive Jones (our graphic designer here at OH) wanted to re-design our business cards. I resisted the move at first but he convinced me that it placed the real story of Only Human, front and centre. (And confirmed our ‘artistic’ aesthetic.) Since the change I’ve had to ask myself (more than once), ‘Damn, why are designers right so often?’ And also, ‘Why don’t I listen to him more!!??’

Posted by Moya . Categories: Merely Moya

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How to tweet to diverse audiences

29.03.2011

I’m a (very) recent convert to the tweethood (@onlyhumanblog) and as always when I adopt a new technology, I have lots of questions about how to customise it… to make it work best for me. And Only Human. And also humans in general…with their complex needs, interests and identities. (If humans were simply brands: with a core focus and offering, I would have less questions!)

Posted by Moya . Categories: Merely Moya

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Singapore is hip now?

04.09.2010

Last time I was in Singapore I was 19 and on my way to Europe from Australia for the first time. It was a student travel flight, chock full of flares, platform shoes and 1970′s hairstyles. I remember the hairdresser from Sydney University Hair salon was on the plane too: and in the final hours before landing, the guys lined up to get their long hair pinned up and under: so it didn’t go past the collar…

Posted by Moya . Categories: Merely Moya

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Serious is good: funny is even better

31.08.2010

In a past life, I was a fiction and comedy writer. I wrote regular columns in the Australian press and when my kids were small, I did a great line in ‘motherhood stories’. I would dredge up the pitiful stories of life between the drips and spills as a ‘working mother’: the tragio-comic reality of having a Simone de Beauvoir aesthetic and a two-kids-under-two reality…

Posted by Moya . Categories: Merely Moya

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Young Mums Story Project

24.08.2010

A few weeks ago, we launched Come Together, a new book of stories and DVD from young mothers in a NSW coastal town. (Read about the project here)

At the launch, I could only take about 90 seconds of video footage  (mainly because I was squished in the corner of the tiny pre-school room and yes, I only had my pocket camera with me)  but despite all that, I couldn’t NOT cut it into something to send to the girls. Take a look: it’s the best evidence of how story works to benefit not just the commissioning organisations(and they are very happy too!) but also the participants.

It makes an old story gatherer proud!

Posted by Moya . Categories: Merely Moya

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